We want our members to be happy with us and the care they receive from our providers. Members can call or write us any time.
We also offer a survey that is part of a national project by the National Committee for Quality Assurance (NCQA). NCQA in a non-profit group. They help people learn more about health care plans.
SPH Analytics is an independent research firm. They help us conduct the survey. Only the staff at SPH Analytics and NCQA see the survey answers. Below are the results of our last survey for both adults and children.