We are so happy to have you as a new member!
We are owned by Broward Health and Memorial Healthcare System, and our mission is to provide healthier communities. That mission starts with you!
As a new member, we want to connect with you in the first month that you join our plan. We want to help you:
If you have not talked to our Member Welcome Team, please call them at:
1-866-384-2926 / TTY
(For New Members Only)
We are available Monday – Friday from 8:00am to 7:00pm.
After you speak to our Welcome Team, our Member Services is still here to help you. If you have talked to our Member Welcome Team but still need to make a change to your:
Call our Member Services Team at:
1-866-899-4828
(For All Members)
We are available Monday – Friday from 8:00am to 7:00pm.
For other important phone numbers, visit our Important Contacts page.
To help you live a healthy life, please fill out the Health Snapshot. This survey only takes a few minutes. Your answers will be kept private, but they will help our nurses find the best programs and services for you.
Complete the Health Snapshot within 45 days of the enrollment effective date (listed on the ID card) and you can earn a $15 gift card!
You can complete the survey by:
If you need help filling out the survey, please call our Member Services Team.
As a CCP member, you have access to our secure member portal called CCP Cares MyChart. This portal is available from your computer or your phone. With CCP Cares MyChart, you can:
Sign up for CCP Cares MyChart today by using the form on our Contact Us page.
Did you know that you can get rewards from CCP if you take steps to stay healthy? You can earn gift cards for completing exams, tests, and programs, like:
To learn more, visit our Healthy Rewards page.
You can reach our new Member Welcome Team Monday-Friday 8:00am - 7:00pm by:
Phone 1-866-384-2926 TTY / TTD 1-855-655-5303
Email: ccp.customersvc@ccpcares.org
View, download, and print the member handbook with your plan benefits
Search for doctors and providers, view, download, or print a list of in-network doctors and providers
Contact information for Community Care Plan
List of important phone numbers and websites
Access Your Medical Records, Make Appointments, Refill Prescriptions, etc.
Review, download, or print a to-do list for new members
Review questions often asked by new members
Learn about community events and health topics
Read our member newsletter. A new copy is available every other month.
Follow us on our social media channels
