Who We Are Owned By

Community Care Plan Is Owned by Large, Well-Respected Hospitals

Community Care Plan, the health plan with a heart, was established in 2000 as South Florida Community Care Network, and is owned by Broward Health (North Broward Hospital District) and Memorial Healthcare System (South Broward Hospital District).

We strive every day to positively impact the health and wellness of those we serve, by providing them with local access to a high standard of health care and community resources. Our health plans cover a wide range of health and medical services and offer an excellent choice of physicians and other benefits that help enrollees get and stay healthy.

How We Impact

52,768

Adult and Child Preventive Visits

93%

Members felt they were treated with respect by CCP

99.6%

Providers would recommend CCP

Member Stats:

18

SECONDS

Average speed of answers

1

BUSINESS DAY

For onboarding new members

78%

YEAR-OVER-YEAR INCREASE

Of completed Health Risk Assessments (HRA)

181,887

MEMBER CALLS

Answered

Provider Stats:

55+

PROVIDER ORIENTATION TRAINING SESSIONS

Developed and conducted for new lines of business

9

PROVIDER WEBINAR EDUCATION SESSIONS

Created and deployed, which are also available on the CCP website

92%

ATTENDANCE IN CUSTOMER SERVICE TRAININGS

By Provider Operations and Member Services team members

976%

INCREASE IN PROVIDER PORTAL ADOPTION

As result of expanded communications and training

What We Do

MISSION

To promote healthier communities.

VISION

 Be the driving force to ensure that every community has access to high quality affordable healthcare.

Principles of Excellence

In order to achieve excellence in serving our community, Community Care Plan’s Core Principles of Excellence represent the foundation of our vision to transform the health care experience. These include:

QUALITY:

Improve clinical excellence to exceed industry standards and customer expectations.

CUSTOMER SERVICE:

Provide an excellent experience and superior services to our customers.

COMMUNITY:

Develop preeminent community partnerships to meet the health and social needs of our enrollees.

 
PEOPLE:

Create a values-driven culture that attracts, retains, and promotes the best and brightest people, who are committed to CCP’s mission and vision.

FINANCE:

Achieve financial results through the provision of quality health care services, provider relationships, community partnerships, new technology, and investment in the organization.

GROWTH:

Promote growth to enhance and sustain excellence in service delivery and to support infrastructure improvements.

Leadership

Jessica Lerner

President and
Chief Executive Officer

Ken Walters

Senior Vice President and
Chief Operating Officer

Susan Mansolillo

Senior Vice President and
Chief Human Resources Officer 

 

Jason Grynbaum

Senior Vice President
and Chief Financial
and Strategy Officer

Leon Mink

Senior Vice President and
Chief Information Officer

Lupe Rivero

Senior Vice President and
Chief Business Development Officer

 

Miguel Venereo, MD

Senior Vice President and
Chief Medical Officer

Justin Marshall

Senior Vice President and
Chief Legal Officer

Nicole Griffin

Vice President and
Compliance Officer

Accreditation

Community Care Plan maintains accreditation and has earned Multicultural Health Care Distinction for its Medicaid Health Plan by the National Committee for Quality Assurance (NCQA). The National Committee for Quality Assurance (NCQA) has awarded South Florida Community Care Plan Network (dba Community Care Plan) an accreditation status of Accredited for service and clinical quality that meet NCQA’s rigorous requirements for consumer protection and quality improvement.

Community Care Plan is also accredited by the Accreditation Association for Ambulatory Healthcare as a Health Plan.

 
 
 

Newsroom

For media inquiries, please contact our Communications Department
at 954-622-3342 or ccp.communications@ccpcares.org. Thank you.

    Community Care Plan Works with Virta Health to Reduce the Growing Type 2 Diabetes Epidemic

    Community Care Plan announced a collaboration with diabetes reversal leader Virta Health. Virta’s virtual type 2 diabetes reversal treatment is now available to thousands of CCP’s eligible employees and adult Medicaid members.
    Posted: 4/26/2022 2:13:46 PM

    Community Care Plan Earns Multicultural Health Care Distinction from the National Committee for Quality Assurance (NCQA)

    Community Care Plan (CCP), the health plan with a heart, is pleased to announce that it has earned Multicultural Health Care Distinction for its Medicaid Health Plan from the National Committee for Quality Assurance (NCQA).

    Posted: 4/13/2022 7:16:24 AM

    2021 Annual Report

    The team at Community Care Plan is already diligently working on our 2022 goals. However, in our 2021 Annual Report, we take the time to reflect on our 2021 accomplishments. As the COVID-19 pandemic continued, our team remained flexible and adapted to changes as they occurred.  Whether working remotely or in the Community Care Plan office, our team continued to collaborate and successfully met operational metrics.
     
    Posted: 3/30/2022 1:19:27 PM

    CCP Scavenger Hunt Winners


    Thank you to everyone who entered the Community Care Plan Scavenger Hunt Congratulations to Alina A. and Sharolyn T. for winning the Community Care Plan Scavenger Hunt!Stay tuned for more fun events.
     
    Posted: 2/1/2022 5:06:16 AM

    Community Care Plan Contributes Over $100,000 to Local Community Organizations to Improve Social Determinants of Health

    South-Florida-based Community Care Plan (CCP), the health plan with a heart, which is owned by Broward Health and Memorial Healthcare System, is pleased to announce its contribution of $108,000 to various local community organizations to improve social determinants of health (SDoH), the conditions that impact ones health and quality of life.
    Posted: 1/25/2022 5:19:31 AM

    Community Care Plan Participates for a Second Year in Local Channel 10’s Big Bus Express and Donates Bikes and Toys to Marine Corps Reserve Toys for Tots

    For the second consecutive year, Community Care Plan participated in Channel 10’s eight annual Big Bus Toy Express. On Thursday, December 9, Community Care Plan was the first stop for the Big Bus Toy Express and helped get the bus ready for its journey through South Florida to collect donations for underprivileged children, including decorating the bus. Community Care Plan employees donated hundreds of toys and gifts, including sports equipment, board games, craft kits, artwork sets, dolls, and much, much more from. The organization also donated 100 bikes from tricycles to larger bikes that covered various ages.

    Posted: 12/17/2021 12:00:00 AM

See All

Who We Cover

We cover individuals and families who are eligible to participate in the following health care plans:

MEDICAID (MMA)

FLORIDA HEALTHY KIDS

COMMERCIAL, SELF-INSURED EMPLOYEE HEALTH PLANS

Community Care Plan (CCP) is a Provider Service Network (PSN) in Broward County. Community Care Plan is owned by South Florida’s most experienced names in health care: Broward Health (North Broward Hospital District) and Memorial Healthcare System (South Broward Hospital District).