Who We Are Owned By

Community Care Plan Is Owned by Large, Well-Respected Hospitals

Community Care Plan, the health plan with a heart, was established in 2000 as South Florida Community Care Network, and is owned by Broward Health (North Broward Hospital District) and Memorial Healthcare System (South Broward Hospital District).

We strive every day to positively impact the health and wellness of those we serve, by providing them with local access to a high standard of health care and community resources. Our health plans cover a wide range of health and medical services and offer an excellent choice of physicians and other benefits that help enrollees get and stay healthy.

How We Impact

52,768

Adult and Child Preventive Visits

93%

Members felt they were treated with respect by CCP

99.6%

Providers would recommend CCP

Member Stats:

18

SECONDS

Average speed of answers

1

BUSINESS DAY

For onboarding new members

78%

YEAR-OVER-YEAR INCREASE

Of completed Health Risk Assessments (HRA)

181,887

MEMBER CALLS

Answered

Provider Stats:

55+

PROVIDER ORIENTATION TRAINING SESSIONS

Developed and conducted for new lines of business

9

PROVIDER WEBINAR EDUCATION SESSIONS

Created and deployed, which are also available on the CCP website

92%

ATTENDANCE IN CUSTOMER SERVICE TRAININGS

By Provider Operations and Member Services team members

976%

INCREASE IN PROVIDER PORTAL ADOPTION

As result of expanded communications and training

What We Do

MISSION

To promote healthier communities.

VISION

 Be the driving force to ensure that every community has access to high quality affordable healthcare.

Principles of Excellence

In order to achieve excellence in serving our community, Community Care Plan’s Core Principles of Excellence represent the foundation of our vision to transform the health care experience. These include:

QUALITY:

Improve clinical excellence to exceed industry standards and customer expectations.

CUSTOMER SERVICE:

Provide an excellent experience and superior services to our customers.

COMMUNITY:

Develop preeminent community partnerships to meet the health and social needs of our enrollees.

 
PEOPLE:

Create a values-driven culture that attracts, retains, and promotes the best and brightest people, who are committed to CCP’s mission and vision.

FINANCE:

Achieve financial results through the provision of quality health care services, provider relationships, community partnerships, new technology, and investment in the organization.

GROWTH:

Promote growth to enhance and sustain excellence in service delivery and to support infrastructure improvements.

Leadership

Jessica Lerner

President and Chief
Executive Officer

Ken Walters

Senior Vice President and
Chief Operating Officer

Susan Mansolillo

Vice President and
Chief Human
Resources Officer

 

Jason Grynbaum

Senior Vice President
and Chief Financial
and Strategy Officer

Leon Mink

Chief Information
Officer

Lupe Rivero

Vice President and
Chief Business
Development Officer

 

Miguel Venereo, MD

Senior Vice President
and Chief Medical
Officer

Justin Marshall

General Counsel

Nicole Griffin

Compliance Officer

Accreditation

Community Care Plan is accredited by the Accreditation Association for Ambulatory Health Care (AAAHC) as a Health Plan.

 

The National Committee for Quality Assurance (NCQA) has awarded South Florida Community Care Plan Network (dba Community Care Plan) an accreditation status of Commendable for service and clinical quality that meet NCQA’s rigorous requirements for consumer protection and quality improvement.

 

CCP maintains an accreditation status of Commendable by the National Committee for Quality Assurance (NCQA) and is accredited by the Accreditation Association for Ambulatory Health Care as a Health Plan. CCP serves members in Medicaid; commercial, self-insured employee health plans; and sponsored programs.

Newsroom

For media inquiries, please contact our Communications Department
at 954-622-3342 or ccp.communications@ccpcares.org. Thank you.

    Community Care Plan ("CCP") released a Request for Proposal to select a vendor to provide Pharmacy Benefit Management ("PBM") Services for CCP's Members

    Community Care Plan ("CCP") released a Request for Proposal to select a vendor to provide Pharmacy Benefit Management ("PBM") Services for CCP's Members in its MMA Program and FHK Program on January 19, 2021.  CCP is required by its contracts with the Agency for Health Care Administration and Florida Healthy Kids Corporation to contract with a provider with the experience and expertise to deliver PBM Services to CCP's Members.  CCP seeks to identify the most competitive Bidders to furnish PBM Services to CCP's Members and who will best provide services in an efficient, transparent, and collaborative manner that assures high-quality PBM services and Member experience. 
    Posted: 4/14/2021 6:20:36 PM

    Community Care Plan Joins Innovaccer to Scale Its Digital Transformation Efforts

    Community Care Plan (CCP), a leading Medicaid payer in South Florida serving Broward County, has collaborated with Innovaccer, Inc., a leading healthcare technology company, to digitally transform its physician engagement approach. The collaboration will enable Community Care Plan to engage physicians the point of care and target key quality measures. 
    Posted: 3/18/2021 8:00:00 AM

    Community Care Plan ("CCP") released a Request for Proposal to select a vendor to provide Pharmacy Benefit Management ("PBM") Services for CCP's Members

    Community Care Plan ("CCP") released a Request for Proposal to select a vendor to provide Pharmacy Benefit Management ("PBM") Services for CCP's Members in its MMA Program and FHK Program on January 19, 2021.  CCP is required by its contracts with the Agency for Health Care Administration and Florida Healthy Kids Corporation to contract with a provider with the experience and expertise to deliver PBM Services to CCP's Members.  CCP seeks to identify the most competitive Bidders to furnish PBM Services to CCP's Members and who will best provide services in an efficient, transparent, and collaborative manner that assures high-quality PBM services and Member experience. 
    Posted: 1/21/2021 12:30:18 PM

    Community Care Plan's Chief Financial Officer Expands Role

    Community Care Plan is pleased to announce that Jason Grynbaum has expanded his role to Senior Vice President and Chief Financial and Strategy Officer. As Senior Vice President and Chief Financial and Strategy Officer, Jason Grynbaum will expand his current role to include leading the formal strategic planning process and detailed strategic operating plan for the organization, based on the direction set by the Chief Executive Officer (CEO) and Board of Directors.
     
    Posted: 1/21/2021 12:00:00 PM

    Community Care Plan and CareSignal Launch Deviceless Remote Monitoring Service to Increase Access to Care for Vulnerable Members

    Community Care Plan has partnered with CareSignal, a Deviceless Remote Patient Monitoring™ company, to increase Medicaid members' access to care from the safety and convenience of home. Community Care Plan will use CareSignal's platform to send accessible text-messages that will empower members to self-manage chronic conditions, communicate symptoms in real time, and connect to Community Care Plan's Concierge Care Coordination team for additional support. 
    Posted: 1/19/2021 12:17:00 PM

    Community Care Plan Participated in Local Channel 10's Big Bus Express and Donated 100 Bikes and Hundreds of Toys to Marine Corps Reserve Toys for Tots

     Community Care Plan served as a pickup location during the seventh annual Big Bus Toy Express held on Friday, December 11, 2020. Community Care Plan's employees donated toys and gifts for children every year but given how difficult of a year it has been for many families, the donations were even more generous this year.
    Posted: 12/15/2020 8:50:44 AM

See All

Who We Cover

We cover individuals and families who are eligible to participate in the following health care plans:

MEDICAID (MMA)

FLORIDA HEALTHY KIDS

COMMERCIAL, SELF-INSURED EMPLOYEE HEALTH PLANS

Community Care Plan (CCP) is a Provider Service Network (PSN) in Broward County. Community Care Plan is owned by South Florida’s most experienced names in health care: Broward Health (North Broward Hospital District) and Memorial Healthcare System (South Broward Hospital District).