Who We Are Owned By

Community Care Plan Is Owned by Large, Well-Respected Hospitals

Community Care Plan, the health plan with a heart, was established in 2000 as South Florida Community Care Network, and is owned by Broward Health (North Broward Hospital District) and Memorial Healthcare System (South Broward Hospital District).

We strive every day to positively impact the health and wellness of those we serve, by providing them with local access to a high standard of health care and community resources. Our health plans cover a wide range of health and medical services and offer an excellent choice of physicians and other benefits that help enrollees get and stay healthy.

How We Impact

52,768

Adult and Child Preventive Visits

93%

Members felt they were treated with respect by CCP

99.6%

Providers would recommend CCP

Member Stats:

18

SECONDS

Average speed of answers

1

BUSINESS DAY

For onboarding new members

78%

YEAR-OVER-YEAR INCREASE

Of completed Health Risk Assessments (HRA)

181,887

MEMBER CALLS

Answered

Provider Stats:

55+

PROVIDER ORIENTATION TRAINING SESSIONS

Developed and conducted for new lines of business

9

PROVIDER WEBINAR EDUCATION SESSIONS

Created and deployed, which are also available on the CCP website

92%

ATTENDANCE IN CUSTOMER SERVICE TRAININGS

By Provider Operations and Member Services team members

976%

INCREASE IN PROVIDER PORTAL ADOPTION

As result of expanded communications and training

What We Do

MISSION

To promote healthier communities.

VISION

Be the driving force to ensure that every community has access to equitable, high quality affordable healthcare.

Principles of Excellence

In order to achieve excellence in serving our community, Community Care Plan’s Core Principles of Excellence represent the foundation of our vision to transform the health care experience. These include:

QUALITY:

Improve clinical excellence to exceed industry standards and customer expectations.

CUSTOMER SERVICE:

Provide an excellent experience and superior services to our customers.

COMMUNITY:

Develop preeminent community partnerships to meet the health and social needs of our enrollees.

 
PEOPLE:

Create a values-driven culture that attracts, retains, and promotes the best and brightest people, who are committed to CCP’s mission and vision.

FINANCE:

Achieve financial results through the provision of quality health care services, provider relationships, community partnerships, new technology, and investment in the organization.

GROWTH:

Promote growth to enhance and sustain excellence in service delivery and to support infrastructure improvements.

Leadership

Jessica Lerner

President and
Chief Executive Officer

Ken Walters

Senior Vice President and
Chief Operating Officer

Victoria Tuffy

Vice President and
Chief Human Resources Officer 

 

Jason Grynbaum

Senior Vice President
and Chief Financial
and Strategy Officer

Leon Mink

Senior Vice President and
Chief Information Officer

Lupe Rivero

Senior Vice President and
Chief Business Development Officer

 

Miguel Venereo, MD

Senior Vice President and
Chief Medical Officer

Justin Marshall

Senior Vice President and
Chief Legal Officer

Nicole Griffin

Vice President and
Compliance Officer

Accreditation

The National Committee for Quality Assurance (NCQA) has awarded South Florida Community Care Plan Network (dba Community Care Plan) an accreditation status of Accredited for service and clinical quality that meets NCQA’s rigorous requirements for consumer protection and quality improvement. Community Care Plan has also earned Health Equity Accreditation for its Medicaid Health Plan from the National Committee for Quality Assurance (NCQA).

Community Care Plan is also accredited by the Accreditation Association for Ambulatory Healthcare as a Health Plan.

 
 
 

Newsroom

For media inquiries, please contact our Communications Department
at 954-622-3342 or ccp.communications@ccpcares.org. Thank you.

    2023 Value Report

    In 2023, Community Care Plan continued to achieve remarkable milestones across various areas. From quality, community, and people, to customer service, finance, and growth CCP makes significant impacts each year. Review and explore the highlights of our 2023 accomplishments.
    Posted: 7/4/2024 10:00:14 AM

    Community Care Plan Opens Heart Community Resource Center in Lauderdale Lakes to Improve Maternal Outcomes and Address Health-Related Social Needs

    Community Care Plan (CCP), the health plan with a heart, is pleased to announce the opening of its Heart Community Resource Center located at 3736 W Oakland Park Blvd in Lauderdale Lakes. In 2021, during the COVID-19 pandemic, CCP created Heart, which stands for Health, Education, Access, Resources, and Tools, as a virtual center. Three years later, with the help of our partners in the CCP led-Broward Black Maternal Health Collaborative, Broward Health, Urban League of Broward County, and Broward County Healthy Start Coalition, and with $850,000 in funding from the Health Foundation of South Florida, we are opening the doors to our brick-and-mortar center in Lauderdale Lakes, Florida.

    Posted: 5/13/2024 1:04:19 PM

    Community Care Plan Selected as the Recipient of the Esteemed Maternal Instinct Award by Broward Healthy Start Coalition

    Community Care Plan (CCP), the health plan with a heart, is pleased to announce that it was selected as the recipient of the esteemed Maternal Instinct Award by Broward Healthy Start Coalition, the leader in Maternal and Child Health policy and programming in Broward County. This prestigious recognition celebrates Community Care Plan’s original and effective solutions to a maternal or child health challenge, specifically in the establishment of Heart Community Resource Center.
    Posted: 4/15/2024 6:17:48 PM

    Community Care Plan Appoints Victoria Tuffy as Chief Human Resources Officer

    South-Florida-based Community Care Plan (CCP), the health plan with a heart, is pleased to announce that Victoria Tuffy has joined its executive team. She joins as Vice President & Chief Human Resources Officer (CHRO) as the former CHRO, Susan Mansolillo, announces her retirement. Victoria reports to Jessica Lerner, President & CEO of Community Care Plan.
    Posted: 4/10/2024 7:09:52 AM

    Community Care Plan (CCP) Earns Health Equity Accreditation from the National Committee for Quality Assurance (NCQA) Serving as Leaders in Closing Ethnic and Racial Disparities

    South Florida-based Community Care Plan (CCP), the health plan with a heart, is pleased to announce that it has earned Health Equity Accreditation for its Medicaid Health Plan from the National Committee for Quality Assurance (NCQA). NCQA awards Health Equity Accreditation to organizations that meet or exceed its rigorous requirements for health equity.
    Posted: 3/21/2024 2:30:55 PM

    CCP Featured in 'Follow the Brand': Rewiring Healthcare with Humanity and Innovation

    In this exclusive episode of ‘Follow the Brand’, our SVP and Chief Information Officer, Leon Mink, delves into revolutionizing healthcare by seamlessly blending cutting-edge technology with heartfelt compassion.
    Posted: 12/8/2023 6:43:16 AM

See All

Who We Cover

We cover individuals and families who are eligible to participate in the following health care plans:

MEDICAID (MMA)

FLORIDA HEALTHY KIDS

COMMERCIAL, SELF-INSURED EMPLOYEE HEALTH PLANS

Community Care Plan (CCP) is a Provider Service Network (PSN) in Broward County. Community Care Plan is owned by South Florida’s most experienced names in health care: Broward Health (North Broward Hospital District) and Memorial Healthcare System (South Broward Hospital District).