CCP’s compliance program is essential to prevent, detect and correct non-compliance as well as fraud, waste and abuse. Providers of services to CCP members are a vital component of the program.
CCP provides a Provider Compliance Training to assist physicians and providers in meeting compliance program requirements, including fraud, waste and abuse.
Suspected instances of Fraud, Waste and Abuse can be reported directly to the Community Care Plan Compliance Officer at 954-622-3482 or via email at CCP.Compliance@ccpcares.org or CCP.SIU@ccpcares.org. Anonymous reports can be made to CCP by calling 855-843-1106 or going to www.lighthouse-services.com/ccpcares.
To direct report suspected fraud, waste, or abuse please use one of the following avenues:
| The Florida Medicaid Program Integrity (MPI) Office | 1-850-412-4600 |
| AHCA-MPI Consumer Complaint Hotline | 1-888-419-3456 |
| AHCA-MPI Medicaid Fraud and Abuse Complaint form | https://apps.ahca.myflorida.com/mpi-complaintform/ |
| Florida Attorney General’s Office | https://first.fldfs.com/ or 1-866-966-7226 |
| Report Insurance Fraud to Florida’s Chief Financial Officer | https://first.fldfs.com/ or 1-800-378-0445 |
| Department of Health and Human Services Office of Inspector General (HHS-OIG) Hotline | 1-800-447-8477 |
| Member Fraud Related to Public Assistance | www.myflfamilies.com/service-programs/public-benefits-integrity/ |
| Florida Attorney General’s Office | 1-866-966-7226 |
| Report Insurance Fraud to Florida’s Chief Financial Officer | https://first.fldfs.com/ or 1-800-378-0445 |
| Department of Health and Human Services Office of Inspector General (HHS-OIG) Hotline | 1-800-447-8477 |
| CCP Compliance Officer | 954-622-3482 or via email at CCP.Compliance@ccpcares.org or CCP.SIU@ccpcares.org |
| Anonymous reports to CCP | 855-843-1106 or www.lighthouse-services.com/ccpcares |
| MHS Compliance Officer | Denise (Denny) D. DiCesare 954-265-1875 or internal ext. 65-1875 |
| MHS Compliance Hotline | 954-265-5855 |
| MHS Online Reporting | Click here |
| CCP Compliance Officer | 954-622-3482 |
| CCP.Compliance@ccpcares.org or CCP.SIU@ccpcares.org |
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| Anonymous report to CCP | 855-843-1106 or http://www.lighthouse-services.com/ccpcares |
| CCP Compliance Officer | 954-622-3482 |
| CCP.Compliance@ccpcares.org or CCP.SIU@ccpcares.org |
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| Anonymous report to CCP | 855-843-1106 or http://www.lighthouse-services.com/ccpcares |
| Broward Health Compliance hotline | 954-473-7500 |
| Broward Health Online Reporting | https://secure.ethicspoint.com/domain/media/ en/gui/42958/index.html |