Menu
That’s why Community Care Plan is here to help you get healthy and stay healthy, every step of the way. This is a health plan made for YOU!
Community Care Plan (CCP) has a contract with the Florida Agency for Health Care Administration (AHCA) for their Statewide Medicaid Managed Care (SMMC) Program.
CCP provides health care services to people with Medicaid in Florida, including serious mental illness (SMI), in 19 counties:
Brevard
Broward
Charlotte
Collier
DeSoto
Glades
Hendry
Indian River
Lee
Martin
Miami-Dade
Monroe
Okeechobee
Orange
Osceola
Palm Beach
Sarasota
Seminole
St. Lucie
If you have been approved for Medicaid and are a Community Care Plan member, this page has helpful information about the resources available to you.
At Community Care Plan, we give you more than doctor visits, prescriptions, and hospital care.
We have expanded benefits to help keep you and your family healthy.
Members can earn rewards for the following:
We offer FREE programs to help you and your family stay strong and healthy.
Need help with food, housing, or financial advice? We offer resources and training to help you find a job, manage money, and reach your goals.
Click here for a full list of expanded benefits.
Community Care Plan offers programs to help members with chronic conditions. Our Concierge Care Coordination (C3) programs, like case and disease management, are here to support you and your caregivers. Our goal is to help you follow your care plan, get healthier, and improve your life.
With our programs, members and caregivers can learn more about their health and how to live with chronic conditions like:
We’re here to help you or your loved ones stay healthy!
Before you can enroll, you must be approved for Medicaid. Click here to find out how to apply for Medicaid.
Need Help with your Medicaid plan? Our Member Services department can answer your questions.
Community Care Plan members who are enrolled in our Medicaid plan can contact our team for help with many services.
If you are a Community Care Plan Medicaid member, we can help with:
Our team can help you by phone at 1-866-899-4828, TTY: 711, Monday through Friday, 8 a.m. to 7 p.m.
Please have your identification card (ID card) ready when you call. This will help us help you faster. (If your ID card is lost or stolen, our Member Services team will help you get a new one.)
If you have any concerns with your children’s physical, occupational, or speech therapy services, please call Yvie Noel at 954-622-3272.
If you are a parent of a child who is getting Private Duty Nursing (PDN) services in your home, we encourage you to report all failures of the home health agency to provide your child’s authorized PDN services to:
As a Community Care Plan member, you have access to CCP Cares MyChart, our member portal.
This is a secure self-service online portal where members can get personalized information about benefits and services. You can also communicate with our Member Services team.
After you sign up, you can sign into the online portal with your confidential username and password. Once you sign into the member portal, you can view you or your child’s member ID card, change primary care providers, search for doctors, and more.
If you are approved for Medicaid and not sure if you are a Community Care Plan member, you can speak with a Choice Counselor to find out which care plan you are enrolled in. If you have not picked a health plan for your pregnancy, you may have already been placed into a health plan.
If you have questions about your managed care plan, call the Choice Counseling Helpline toll-free at 1-877-711-3662, TDD: 1-866-467-4970, Monday through Thursday, 8 a.m. to 8 p.m.; Friday, 8 a.m. to 7 p.m.
Want to become a member? Find out how to enroll for Medicaid and choose Community Care Plan here.
You are being directed to a page outside of Community Care Plan. We are not responsible for the content or security on external sites.