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|---|---|
| Community Care Plan 1643 Harrison Parkway Building H, Suite 200 Sunrise, Florida 33323 | |
| Provider Operations | Member Services |
| Phone:1-855-819-9506 Email:ccp.provider@ccpcares.org | Phone:1-866-899-4828 |
| Claims/Billing | |
| Electronic Claims: Community Care Plan (CCP) Availability Payer Identifier: 59065 | Claims with attachments should be mailed to:: CCP Claims Department PO BOX 841309 Pembroke Pines, FL 33084 |
| Claim Appeals | |
| Electronic Claim Appeals: Via PlanLink provider portal https://PlanLink.ccpcares.org | Faxed Claim Appeals: Fax (954) 417-7187 with complete information and Provider Claim Appeal Form |
| Timely submission request | Claims Inquiries |
| 180 days from date of service or date | Telephone: 1-866-899-4828 |
| Prior authorization inquiries | Fraud & abuse hotline |
| Telephone: 1-866-899-4828 | Telephone: 1-888-419-3456 |
| Web portal- Plan link | |
| http://planlink.ccpcares.org/ | |
| Vendors | |
| Pharmacy | Prime Therapeutics 1-800-424-7897 |
| DME | Coastal 1-833-204-4535 |
| Home Health | Coastal 1-833-204-4535 |
| PT, OT, ST | Health Network One (HN1) 888-550-8800 option 2 |
| Vision | South Florida Vision / 1-877-296-1299 |
| Transportation | ModivCare 1-866-306-9358 |
| Provider Resource Guide | |
| Provider Resource Guide | |
| |
|---|---|
| Community Care Plan 1643 Harrison Parkway Building H, Suite 200 Sunrise, Florida 33323 | |
| Provider Operations | Member Services |
| Phone:1-855-819-9506 Email:ccp.provider@ccpcares.org | Phone:1-866-930-0944 |
| Case Management | Disease Management |
| Phone:1-866-930-0944 | Phone:1-866-930-0944 |
| 24-hour Nurse Helpline | |
| Phone:1-855-541-6404 | |
| Claims/Billing | |
| Electronic Claims: Community Care Plan (Healthy Kids) Availity Payer ID: FHKC1 | Claims with attachments should be mailed to: CCP Claims Department PO BOX 841209 Pembroke Pines, FL 33084 |
| Claims/Billing | |
| Electronic Claim Appeals: Via PlanLink provider portal https://PlanLink.ccpcares.org | Faxed claim appeals Fax (954) 417-7187 with complete information and Provider Claim Appeal Form |
| Claim Timely Filing | Claims Inquiries |
| 180 days from date of service or date | Phone:1-866-930-0944 |
| Prior Authorization Inquiries | Fraud & Abuse Hotline |
| Phone:1-866-930-0944 | Phone:1-888-419-3456 |
| Web Portal- Plan Link | Translation Services |
| http://planlink.ccpcares.org/ | Phone:1-866-930-0944 |
| Vendors | |
| Pharmacy | Magellan Pharmacy Solution 1-800-424-7906 |
| DME | Coastal Care Services, Inc. 1-833-204-4535 |
| Home Health | Coastal Care Services, Inc. 1-833-204-4535 |
| PT, OT, ST | Health Network One (HN1) 1-888-550-8800 |
| Vision | 20/20 EyeCare Network 1-877-296-1299 |
| Transportation | ModivCare 1-866-430-0570 |
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