Online verification of claim status is available at http://planlink.ccpcares.org/ by entering your PlanLink login credentials, or selecting “Guest Claims”
For questions about how to use PlanLink or Guest Claims send an email to PlanLink@ccpcares.org or call Community Care Plan at 844-410-6782.
Claims appeals must be submitted electronically via PlanLink. For third party billing companies with no PlanLink access, use the CCP Request for Reconsideration Form available at www.ccpcares.org.