That’s why Community Care Plan is here to help you get healthy and stay healthy, every step of the way. This is a health plan made for YOU!
Community Care Plan (CCP) has a contract with the Florida Agency for Health Care Administration (AHCA) for their Statewide Medicaid Managed Care (SMMC) Program.
CCP provides health care services to people with Medicaid in Florida, including serious mental illness (SMI), in 19 counties:
If you have been approved for Medicaid and are a Community Care Plan member, this page has helpful information about the resources available to you.
At Community Care Plan, we give you more than doctor visits, prescriptions, and hospital care. We have expanded benefits to help keep you and your family healthy.
We offer FREE programs to help you and your family stay strong and healthy.
Need help with food, housing, or financial advice? We offer resources and training to help you find a job, manage money, and reach your goals.
Click here for a full list of expanded benefits.
Community Care Plan offers programs to help members with chronic conditions. Our Concierge Care Coordination (C3) programs, like case and disease management, are here to support you and your caregivers. Our goal is to help you follow your care plan, get healthier, and improve your life.
With our programs, members and caregivers can learn more about their health and how to live with chronic conditions like:
We’re here to help you or your loved ones stay healthy!
Before you can enroll, you must be approved for Medicaid. Click here to find out how to apply for Medicaid.
Community Care Plan members who are enrolled in our Medicaid plan can contact our team for help with many services.
If you are a Community Care Plan Medicaid member, we can help with:
Our team can help you by phone at 1-866-899-4828, TTY: 711, Monday through Friday, 8 a.m. to 7 p.m.
If you have any concerns with your children’s physical, occupational, or speech therapy services, please call Yvie Noel at 954-622-3272.
CCP Cares MyChart: Your Member Portal
As a Community Care Plan member, you have access to CCP Cares MyChart, our member portal. This is a secure self-service online portal where members can get personalized information about benefits and services. You can also communicate with our Member Services team.
After you sign up, you can sign into the online portal with your confidential username and password. Once you sign into the member portal, you can view you or your child’s member ID card, change primary care providers, search for doctors, and more.
If you are approved for Medicaid and not sure if you are a Community Care Plan member, you can speak with a Choice Counselor to find out which care plan you are enrolled in. If you have not picked a health plan, you may have already been placed into a health plan.
If you have questions about choosing Community Care Plan, changing from a current plan to Community Care Plan, or need questions answered, call the Choice Counseling Helpline toll-free at 1-877-711-3662, TDD: 1-866-467-4970, Monday through Thursday, 8 a.m. to 8 p.m.; Friday, 8 a.m. to 7 p.m.
Want to become a member? Find out how to enroll for Medicaid and choose Community Care Plan here.
The Agency for Health Care Administration collects information from all plans on different performance measures about the quality of care provided by the plans. The measures allow the public to understand how well plans meet the needs of their members. To see the plan report cards, please visit floridahealthfinder.gov/HealthPlans/search.aspx You may choose to view the information by each plan or all plans at once.
Members can also compare the costs of common health care services based on their plan. To learn more or see the total cost of care for your procedure or condition, visit pricing.floridahealthfinder.gov
If you do not speak English: Please call us at 1-866-899-4828. We can help answer your questions in your language. We can also help you find a health care provider for your language.
Community Care Plan is a managed care plan with a Florida Medicaid contract in Brevard, Broward, Charlotte, Collier, Desoto, Glades, Hendry, Indian River, Lee, Martin, Miami-Dade, Monroe, Okeechobee, Orange, Osceola, Palm Beach, Sarasota, Seminole, and St. Lucie counties.
The benefit information provided is a brief summary, not a complete description of benefits. For more information, contact the Managed Care Plan. Limitations, copayments, and/or restrictions may apply. Benefits, formulary, pharmacy network, premium and/or co-payments/co-insurance may change.