| For Help With: | Contact: |
|---|---|
| Contacting Medicaid/DCF | Medicaid/DCF at 1-866-762-2237 or www.myflfamilies.com |
| Dental benefits | Your dental plan is assigned to you by Medicaid. Call:
If you are unsure of what dental plan Medicaid has assigned to you, please call DCF or our Member Services Team at 1-866-899-4828. |
| Durable Medical Equipment Supplies | We have many providers who can assist you. Call our Member Services at 1-866-899-4828 or visit providerdirectory.ccpcares.org/mma to search for Durable Medical Equipment Suppliers nearest to you. |
| Nurse help line | CareNet at 855-541-6404 They are available 24 hours a day, seven (7) days a week. |
| Pharmacy benefits | Prime Therapeutics at 1-800-424-7897 or https://ccpcares.primetherapeutics.com/ |
| Transportation to or from an appointment | Call ModivCare’s reservation line at 1-866-306-9358 or visit modivcare.com/ |
| Virtual Care or telehealth (Save time and get treated by a doctor from your phone or computer) | Teladoc at 1-800-835-2362 or www.teladoc.com/virtualcare/ |
| Vision benefits | iCare Health Solutions at 1-877-393-2272 or www.our2020.com |
For any other questions or services, call our Member Services Team at
1-866-899-4828 TTY / TTD 711 (Monday-Friday 8:00am-7:00pm) or feel free to email us at CCP.CUSTOMERSVC@ccpcares.org.
This information is available for free in other languages. Please contact our Member Services department at 1-866-899-4828, TTY/TDD 711 Monday through Friday from 8:00 AM to 7:00 PM EST.
This information is available for free in other formats. Please contact our Member Services department at 1-866-899-4828, TTY/TDD 711 Monday through Friday from 8:00 AM to 7:00 PM EST.
