Important Contacts

Community Care Plan
1643 Harrison Parkway
Building H, Suite 200
Sunrise, Florida 33323
Provider operations Member Services
Phone:1-855-819-9506
Email:
ccp.provider@ccpcares.org
Phone:1-866-899-4828
Claims / Billing  
Electronic Claims:
Community Care Plan (CCP)
Availability Payer Identifier: 59065
Claims with attachments should be mailed to::
CCP Claims Department:
PO BOX 841309
Pembroke Pines, FL 33084
Claim Appeals  
Electronic Claim Appeals:
Via PlanLink, Provider portal
https://PlanLink.ccpcares.org
Faxed Claim Appeals:
Fax: (954) 417-7106 with complete information
and Provider Claim Appeal Form
Timely submission request Claims inquiries
180 days from date of service or date Telephone: 1-866-899-4828
Prior authorization inquiries Fraud and abuse hotline
Telephone: 1-866-899-4828 Telephone: 1-888-419-3456
Web portal - Plan link
http://planlink.ccpcares.org/
Vendors  
Pharmacy Magellan Pharmacy Solution 1-800-424-7897
DME Coastal 1-833-204-4535
Home health Coastal 1-833-204-4535
PT, OT, ST Health Network One (HN1) 888-550-8800
option 2
Vision South Florida Vision / 1-877-296-1299
Transport ModivCare 1-866-306-9358
Provider Resource Guide
Provider Resource Guide
Community Care Plan
1643 Harrison Parkway
Building H, Suite 200
Sunrise, Florida 33323
Provider Operations
Member Services
Case Management
Disease Management
24-hour Nurse Helpline
Claims/Billing
Electronic Claims:
Community Care Plan (Healthy Kids)
Availity Payer ID: FHKC1
 
Claims with attachments should be mailed to: CCP Claims Department
PO BOX 841209
Pembroke Pines, FL 33084
Claim Appeals
Electronic Claim Appeals:
Via PlanLink provider portal
https://PlanLink.ccpcares.org
 
Faxed claim appeals
Fax (954) 417-7187 with complete information
and Provider Claim Appeal Form
Claim Timely Filing
180 days from date of service or date
Claims Inquiries
Prior Authorization Inquiries
Fraud & Abuse Hotline
Web Portal- Plan Link
Translation Services
Vendors
Pharmacy  
Magellan Pharmacy Solution  1-800-424-7906
DME
Coastal Care Services, Inc. 1-833-204-4535
Home Health
Coastal Care Services, Inc. 1-833-204-4535
PT, OT, ST
Health Network One (HN1) 1-888-550-8800
Vision
20/20 EyeCare Network 1-877-296-1299
Transportation
ModivCare 1-866-430-0570